Audio Conferencing

How to host international audio conference?

When you want to arrange an international conference call, you need to consider the following:

  • You need to fully consider the time difference between each country and region. You need to meet the appropriate time for each one in different countries to participate the meeting when you are scheduling the meeting.
  • Participants from different countries can easily access to the meeting you host
  • The quality for the network accessing to China from each country
  • The operators need to provide English-enabled service when the meeting needs operator assistants or online service.

We provide variable solutions when you need to host international audio conference:

  • The international audio conference for executives:If you would like to host a very important meeting and invite some VIPs, we highly recommend you to choose G-Net International Audio Conference for Executive. G-net offers the local access phone number of over 4000 cities covered in 50 countries, it is much easy for the international participants to access the meeting, and save a lot of communication cost. The G-net Meeting Management Center, accompany with G-Net Audio Conference, can provide the Beijing local time in different countries, and let you reserve meeting easily based in China time and save much management cost. G-Net’s dedicate network can provide high quality audio voice, the bi-lingual customer service team allow you to enjoy the professional and international conference facilities.
  • International Conference Service: When you would like to host a routine meeting with overseas people, you can choose G-Net International Conference Service. G-Net provides dedicated network to connect the backbone of Internet to each country, so we can match the requirement of zero-cost requirements of international communication based on high-quality VoIP audio service.

If you would like to know the toll free and local access number of a dedicated country, please feel free to contact our meeting consultant.

How to collaborate and share online?

When you found the audio conference can’t resolve the communication issues, you can consider adopting online video conference. For example, you might want to share product information during routine product meeting, and asks everyone voting for results or give some comments for discussion; you might need powerful tools to let remote customers to share more information when you communicate with them.

G-Net Cloud Conference not only provides the integrated PSTN and VoIP voice, but also the powerful video sharing capabilities. You can just download the client, host or join meeting with others, and then share the information with others through screen sharing or document sharing. You even can use whiteboard sharing function to collaborate and exchange the ideas with other participants.

If you would like to know more information, please feel free to check the product tutorial of G-Net Cloud Conference.

How to organize mobile meeting?

As a businessman, you might need to run around in different places for business. Also, your meeting will be with you in a “moving” mode. So you are expecting an intelligent mobile meeting service to keep you track on every meeting and get organized.

G-Net Mobile Meeting has the following advantages:

  • Cost-effective advantage: You can use the APP on your mobile phone to organize, and host meeting through WiFi or 3G data network, so you can take the full advantage of using mobile internet, and save a lot of cost on mobile communication.
  • Intelligent services: G-Net offers SMS alert before meeting to let you know the agenda and schedule of each meeting. When a participant joins your meeting, G-Net Mobile Meeting with alert you and you can choose to join meeting directly or refuse the request. When you need outbound call service, you can choose the contacts in the address book, no need to input the phone number directly. G-Net Mobile Meeting let you enjoy the benefits and convenience of mobile meeting. It will be available before the end of 2011. Please stay tuned.
What is passcode for audio conference?

The passcodes for audio conference is a series number for you to input easily through keypad. When you want to host an audio conference, you will need a set of passcode for moderator and a set of passcodes for each participant. The passcode for moderator is only used for conference organizer, and the participant passcode is used to distribute to all parties to attend the meeting.

If you host a routine or general audio conference, the passcodes is the same in each meeting; when you need a high security meeting, you can choose high security audio conference service, each generating one-time password for host and participants.

G-Net Audio Conference offers data-sharing capabilities. So when you need to share data, just open MeetMePlus and input the passcode of this audio conference, you can easily log-in and start sharing.

How to guarantee the usability of teleconference?

G-Net’s commitment to conference service availability is above 99.98%, which means we only allow less than 8 minutes off the network, including downtime for maintenance.

G-Net ensures the service availability through four aspects:

  • All major modules are triple-level redundant design to ensure 7 x 24 operations.
  • Most systems and platforms provide standby redundancy design
  • Backup route to enhance the availability of local access
  • 7x24 real-time monitoring to ensure system has sufficient resources to address the growing demand for services
How to control G-net audio conference?

You can control the conference call through the following functions:

Button Function For Host For Participant
*1 How to use online help Yes Yes
*2 Playback the attendees’ name Yes
*3 Listen to the playback alone Yes Yes
*4 Mute all option Yes
*5 Finish meeting after host exit Yes
*6 Self Mute option Yes Yes
*7 Conference Lock option Yes
*8 Outbound call Yes
*9 Recording Switch Yes
*0 Contact Operator Yes

If you use MeetMePlus to share data, you can also operate the same function in MeetMePlus

How to organize large-scale meeting?

The outcome of large-scale meeting mainly reflects on two aspects: voice quality and meeting control.

In large-scale meeting, how to let people express ideas orderly, manage the joined and participation status for each participant, are very complex processes and management models.

So G-Net launched two products to meet your large-scale meeting needs:

  • G-Net Operator-assisted Meeting: G-Net provides tailor-made conference call service. We design the personalized services and solutions for enterprises to guarantee the perfect meeting results
  • G-Net Large Scale Audio Conference: a self-service conferencing system designed by G-Net. The organizer can execute the tasks of call out, meeting management, online tracking, and monitor the meeting properly.
How to use online service?

When you encounter the meeting issues during meeting, you can just dial *0 to ask for 24x7 customer service. G-Net professional customer service team not only provide full day service in Chinese, English, Cantonese. After G-Net customer service team receives your call, it is guaranteed to answer your inquiry within 10 secs, and solve the problem over the phone.

How to do financial split?

Conference services need to face the complex challenge of financial split requirement. It often includes “split by project”, “split by sector”, ”split by cost center”, and this will cause a series of finishing activities for financial department.

G-Net provides personalized financial split service by following:

  • “Enter item number for financial split”: enter the appropriate number for mapping during participant joins the meeting., the system can do financial split process in the meeting.
  • “System split automatically”: input cost center information in advance, and the system will do financial split automatically.
  • “Financial split after meeting”: all participants will receive the mail about financial split in 24 hours after meeting, and confirm it on line.
How to guarantee the security for audio conference?

The risk of security for conference services comes from 3 main areas:

  • Illegal wiretapping outside
  • Account leaks within company;
  • Disclosure of recording file

As a career approved by Ministry of Information Industry, G-Net protects customers’ privacy from many aspects, including client software, systems and platforms, operation network, and customer service, and so on. There are so many large financial firms, like China International Capital, using the services provided by G-Net.

If you would like to know more about resolving the security issues over phone, please refer the section of "Top Issues of Audio Conference - Security.