Web Conferencing

How to cut down the cost for online meeting?

When you use online video conference service, the total cost includes the cost of communication and conference service. Besides that, the indirect cost happens when the business manage, train and support the end user using online meeting tools. So, how to cost down the meeting expense? G-Net provides a total solution to reduce the TCO (Total Cost of Ownership) for business.

  • G-Net offers integrated meeting to offer customers one price for two products (teleconferencing and web conferencing) and reduces the service cost.
  • Customers can choose the most appropriate business model based on their needs. Currently, G-Net offers by minute, by port, and by account business models.
  • G-Net already released the integrated voice service bounded into Cloud Conference, which supports participants switch between PSTN and VoIP, this can reduce the communication cost.
  • Customers can use the local access numbers of over 4000 cities covered in 50 countries provided by G-Net, there’s no international call expense anymore.
  • G-Net offers cross-continent IP solution to transfer the audio, providing zero cost of international communication to our customers.

About the reduction of indirect cost, G-Net also offers various methods. G-Net offers end-to-end, professional meeting service, such as after-meeting report, financial-based management support, pre-meeting alert service, in-meeting online support, and so on. G-Net also provide professional customer relationship manager for enterprises which need more professional online meeting service, the customer service manager can provide online training, reminder for inappropriate usage service, and other special requests from organizers.

How to improve voice quality?

There are three factors affecting the voice quality: delay, sound mixing quality, and voice tandem.

  • Delay means the total time for dealing the received voice signal, processing , sending back to network.
  • Voice tandem is how to access into a meeting through multiple channels simultaneous.
  • The sound mixed quality means how to mix multiple speakers’ voice and maintain good sound quality.

G-Net guarantees the sound quality through network, platform and customer service.

How to collaborate and share in a meeting?

When you need to do a live demo or share contents, you can use G-Net Cloud Conference to complete it. For example, you probably want to share the product information when you host routine product discussion meetings, ask everyone’s opinions about a new feature of the product, and collaborate with teams distributed everywhere in the world. When you introduce the product to your customers, you need a more powerful tool to let remote customers share more information and understand what they think. The above situation can’t be fulfilled your needs via teleconference.

The powerful data sharing capabilities of G-Net Cloud Conference can provide you desktop sharing, document sharing, and whiteboard sharing functions. You can use document sharing for office documents or images, and you can use screen sharing to demo product or some special files from Audodesk AutoCAD or Adobe PhotoShop. You can use whiteboard to arrange a brainstorming activity with all attendees in the meeting. You can even annotate on shared documents or screen, save and print for follow-up actions.

If you would like to have more information, you can reference our product tutorial.

How to improve sales efficiency?

Allow sales staff to open up traditional sales channels is a very long process: marketers arranged marketing activities, and then identify the potential customers. Salespeople visit potential customers’ office and do a live demo, and finish the sales cycle after a couple of visits. The new customers still need training and support. This way of selling needs a lot of investment, and there’s no too much flexibility.

The internet video conference resolves the problems of virtual sales lengthy, inefficient sales process. Salespeople don’t need to go out, they still can do “visit prospects and customers” activities, and live demo the products, listen customers’ comments and suggestions, and even let customers experience the product themselves. Salespeople can send the quotation and deployment suggestions to customers by email and arrange online meetings to discuss the details, and finally complete the sales cycle. The new joined customers can accept online training and online customer service directly to save much cost.

There are 3 major benefits to use G-Net Cloud Conference: improve working efficiency, expand the regions, and cut cost. During the complete sales cycle, salespeople can get more complete information, and provide better sales through online communication technology. This can enable them to better serve their customers and enhance their value.

If you want to know more about "virtual sales", please reference the section of "Value - Online Sales".

How to prove the security of online video conference?

The security risk comes from 3 main areas:

  • Illegal wiretapping externally
  • Internal account leak
  • Recording file leak

G-Net is the legitimate telecom operator approved by the Ministry of Industry and Information Technology in China. We fully protect customers’ privacy and information security through every aspects of our system, client, and operating system.

If you are interested in knowing more about security design, please refer to the section of "Top Issues - Security" section.

Can I share my PhotoShop file in a meeting?

Of course you can!

G-Net Cloud Conference offers screen sharing function and share everything displayed on your desktop. You can also annotate the shared content, and let Cloud Conference become the best collaboration tool within your team. So all kinds of files from AutoCAD, PhotoShop, Illustrator can be easily shared in a meeting with G-Net Cloud Conference.

Is it stable using Cloud Conference software on my PC?

G-Net Cloud Conference comply with all Windows and antivirus software specifications. You can easily and quickly install the software without affecting your computer operating system or other applications. Even during the update process, the client can also quickly update, initiating without any worries about the efficacy of your computer, operating system, or other applications.

What kind of operating system Cloud Conference support currently?

G-Net Cloud Conference supports the following operating systems and browsers:

PC:

  • Microsoft® Windows® 7, Vista, XP
  • Internet Explorer® 6.0 and beyond
  • Mozilla®FireFox® 3.0 and beyond
  • Company dedicate network, usually ADSL or cable broadband, to Internet. Also, WiFi wireless network and 3G network is availble.

Mobile client

  • Apple iOS 4.3 beyond for iPhone and iPad
  • Google®Android OS 2.2 and beyond for phone and Pad

If you use telephone to access meeting, you can every kinds of phone to access the meeting.

May I share the account of Cloud Conference to others?

Mail account and password is used for managing, booking, start meeting on G-Net Cloud Conference. So if you have multiple users using the service, we highly recommend that you can prepare an account for each organizer. Of course, you can also share the meeting resource by public mail account and password.

Tips: G-Net Cloud Conference is only allowed one meeting to be host for an account at the same time. If your business has the demand of hosting multiple meetings online at the same time, we suggest you buy more than one account for easily management.

Can I use 3G network card to host a meeting on the go?

Yes, you can.

G-Net Cloud Conference is specially designed for those business people who travel around. No matter you use China Mobile(TD-SCDMA), China Unicom(WCDMA), or China Telecom(CDMA2000), or even your local carriers in HK using 3G network, you can just join meeting anytime, anywhere with a computer under 3G network coverage.

How many people can join a meeting when I use Cloud Conference?

The design concept of G-Net Cloud Conference is to allow all participants collaborate and exchange their ideas easily, the best effect for such online meeting will be within 20 people in a meeting. But G-Net Cloud Conference can support up to 200 attendees in a meeting.

If you have 100 above attendees meeting requirements, please contact our meeting consultant. We will provide the most appropriate solution to meet your needs. Please call: 400-810-3657.

Does it support overseas access?

Yes.

G-Net provides toll-free and local access numbers of over 4000 cities covered 50 countries, so you don’t need to pay expansive international phone fee for cross-countries or continents meeting via G-Net Cloud Conference. If you would like to know more, please contact our customer service team: 400-810-3657.

Can I record the meeting details in a meeting?

Currently G-Net Cloud Conference support voice recording, we will provide full screen recording soon.